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Claims Common Questions |
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<Questions>
<Answers> 1. What do I need to do to file a Claim? Documents required for submitting a claim are as follows:
Claims documents may be submitted via postal mail, fax or email attachment to:
2. My parents are returning home. Can the claims check be sent to me? Substitution of a different payee (not the insured) on a claim reimbursement can be accomplished, but authorization from the insured is needed. A written document must be provided, signed by the insured, authorizing Seven Corners, Inc. to reimburse the other party named in the signed document. This document is required to protect all parties from possible incorrect payment of funds. An address must be listed in the document stating where claims payments should be sent. 3. Will you send my claim reimbursement via wire transfer? Wire transfers are possible for claim payment (some restrictions may apply). In order to process such a request, detailed banking information is required. Please obtain contact information and forward to claims@sevencorners.com. Our claims personnel will contact you within two business days. Claims Appeals must be received in writing with supporting medical information. Appeals are addressed within 30 days after receipt. You may submit your written appeal to:
5. What if I paid for my medical bills in a foreign currency and my doctor's receipts are in a foreign language? We will have your documents translated. If the claim is considered eligible, you will be reimbursed in U.S. dollars, based on the exchange rate for the U.S. dollar on your date of service.
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